CIS Equipment.... More Than Just Screens
CIS stands for Customer Information System, effectively more commonly known as departure/arrival screens. Infotec is the company that manufactures most of these systems on trains and at stations around the UK - but there's so much more to these systems than meets the eye.... Expectations from customers are constantly expanding. As a result, UK TOCs must keep up with the trends to offer the latest information systems. This is vital to keep customers informed and advised with the latest real-time information.... Traditional CIS expectations: What time is my train due? Which platform? How many carriages? Where's First Class? Modern-life CIS expectations: Where can I purchase my low-fat mocha once I'm on the train? Is my seat reservation going to be honoured (or will I need to fight for it)? I've been too busy to check posters, so can I have an Engineering Summary now as I'm travelling this weekend? Even "I intend to know where to stow my bike without sp...