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Showing posts from January, 2018

CIS Equipment.... More Than Just Screens

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CIS stands for Customer Information System, effectively more commonly known as departure/arrival screens. Infotec is the company that manufactures most of these systems on trains and at stations around the UK - but there's so much more to these systems than meets the eye....  Expectations from customers are constantly expanding. As a result, UK TOCs must keep up with the trends to offer the latest information systems. This is vital to keep customers informed and advised with the latest real-time information.... Traditional CIS expectations: What time is my train due? Which platform? How many carriages? Where's First Class?   Modern-life CIS expectations: Where can I purchase my low-fat mocha once I'm on the train? Is my seat reservation going to be honoured (or will I need to fight for it)? I've been too busy to check posters, so can I have an Engineering Summary now as I'm travelling this weekend? Even "I intend to know where to stow my bike without sp...

Automated Announcement Summary

Happy New Year! Best Wishes From All Of Us Here At GBRailScene, The Unbiased/Accurate Blog For UK Rail News.  Also, Sorry Once Again For The Lack Of Posts, Difficult To Keep This Page Going Considering We're All Busy. Apologies For Reduced Effort - We Aim To Keep The Page Open As Long As Possible!  Anyway, Now A Welcome To The Latest Long-Awaited Summary Regarding Automated Announcements Currently Used On The UK Rail Network......  This article will highlight which voiceover artists are used for pre-automated announcements at each of the UK Train Operating Companies.  Generally, Anne from ATOS is the main person used ( she's even heard in Ireland ), as the ATOS system becomes the most popular information provision system.